Sometimes training needs to focus on issues as well as skills. Cedar works with clients to identify the message, the tone, and the audience, and then designs training that equips learners to articulate and convey the issue, and to represent the organization with accuracy and sensitivity. Cedar designs realistic scenarios in which learners make statements or respond to other viewpoints, or interact with people whom the organization serves. Feedback goes beyond “correct” and “incorrect” to present a realistic response, given the situation. Cedar has worked with a broad spectrum of public service organizations on issues ranging from client intake to government lobbying.
Sometimes training needs to focus on issues as well as skills. Cedar works with clients to identify the message, the tone, and the audience, and then designs training that equips learners to articulate and convey the issue, and to represent the organization with accuracy and sensitivity. Cedar designs realistic scenarios in which learners make statements or respond to other viewpoints, or interact with people whom the organization serves. Feedback goes beyond “correct” and “incorrect” to present a realistic response, given the situation. Cedar has worked with a broad spectrum of public service organizations on issues ranging from client intake to government lobbying.
benefits:
- Increased success at the local level
- Quick ramp up for volunteers, and public facing personnel
- Consistent, high-quality training
- Highly economical for large training populations