Sometimes training needs to focus on issues as well as skills. Cedar works with clients to identify the message, the tone, and the audience, and then designs training that equips learners to articulate and convey the issue, and to represent the organization with accuracy and sensitivity. Cedar designs realistic scenarios in which learners make statements or respond to other viewpoints, or interact with people whom the organization serves. Feedback goes beyond “correct” and “incorrect” to present a realistic response, given the situation. Cedar has worked with a broad spectrum of public service organizations on issues ranging from client intake to government lobbying.
Sometimes training needs to focus on issues as well as skills. Cedar works with clients to identify the message, the tone, and the audience, and then designs training that equips learners to articulate and convey the issue, and to represent the organization with accuracy and sensitivity. Cedar designs realistic scenarios in which learners make statements or respond to other viewpoints, or interact with people whom the organization serves. Feedback goes beyond “correct” and “incorrect” to present a realistic response, given the situation. Cedar has worked with a broad spectrum of public service organizations on issues ranging from client intake to government lobbying.
benefits:
- Increased success at the local level
- Quick ramp up for volunteers, and public facing personnel
- Consistent, high-quality training
- Highly economical for large training populations
“Cedar Interactive developed several eLearning courses for us which were very well received by our School of Medicine personnel, and made a big difference within the organization. We found them to be very flexible, responsive, and skilled in Instructional Design and training development, and great to work with. We would look forward to an opportunity to work with them again.”
Magali Fassiotto – Assistant Dean, Stanford University School of Medicine
